Privacy Policy

1. Our Core Principle: Collect Nothing You Don't Need

Every major privacy breach in crypto history has one thing in common: the platform stored data it did not need to perform its core function. Eigenwallet was architected from day one around a different principle — if a piece of data is not strictly required to route your swap from a sending wallet to a destination address, we do not collect it. This applies whether you are exchanging Bitcoin for Monero, converting USDT to XMR, or swapping any other supported asset pair.

This document describes what the swap engine actually needs to function, what we categorically refuse to collect under any circumstances, and how our technical infrastructure is structured to keep your activity private.

2. Data We Never Collect

Eigenwallet does not request, process, store, or share any of the following under any circumstances:

• Your legal name, aliases, or any personal identifier
• Email addresses, phone numbers, or physical mailing addresses
• Government-issued identification (passports, driver's licences, national ID cards)
• Biometric data, facial recognition scans, or liveness check results
• Geographic location data, home addresses, or postal codes
• Browser fingerprints, device identifiers, or cross-site tracking profiles
• Third-party advertising or behavioral tracking cookies
• Persistent user account data, login histories, or transaction histories linked to individuals

3. Data the Swap Engine Requires

To route a Bitcoin to Monero exchange — or any other supported swap — from your source asset to your destination wallet, our automated engine holds the following data in a temporary PHP session state for the duration of the order:

• One-time deposit address: A freshly generated wallet address created exclusively to receive your incoming funds for this specific order. For BTC → XMR swaps, this is a unique Bitcoin address that expires with your session.
• Destination address: The external wallet address you entered to receive the converted funds — for example, your Monero (XMR) wallet address.
• Asset pair and amount: The trading pair and volume — for example, 0.05 BTC to XMR.
• Order timestamp: Used solely to enforce the 30-minute rate lock.
• Session Order ID: A randomly generated reference code (e.g., ORD-7X9P2L) that tracks the mechanical progress of your swap through our routing engine.

None of this data contains any personal identifier. Once your browser session ends, the connection between this session data and your device is permanently severed.

4. Server Infrastructure Logs

Our servers generate standard operational logs that include HTTP request paths, timestamps, and IP addresses. These exist solely to defend against DDoS attacks and maintain platform availability. They are not aggregated into user profiles, are never tied to order session data, and are routinely purged on a short retention schedule. We strongly recommend using a VPN or Tor when exchanging Bitcoin for Monero or performing any other swap — this prevents your IP from appearing in these infrastructure logs at all.

5. Third-Party Services

Eigenwallet operates in an isolated environment. The only external services that interact with any part of the swap process are:

• Market price APIs (e.g., KuCoin): Used exclusively to fetch live exchange rates, including the live BTC/XMR rate. No user data, order IDs, or wallet addresses are transmitted to these endpoints.
• QR code renderer (api.qrserver.com): Generates the visual QR code of your deposit address. The API receives only the alphanumeric deposit address string — nothing else.
• Google Fonts: CDN delivery for typography only.

We do not use Google Analytics, Meta Pixel, Mixpanel, Hotjar, or any other behavioral analytics or advertising tool. No advertising network has any presence on this platform.

6. Cookies

We use exactly one cookie: the PHP session identifier. This server-side cookie holds your active order state so the page functions correctly if you refresh mid-swap. It contains no personal data and is automatically deleted when you close your browser. There are no tracking cookies, advertising cookies, or persistent cookies of any kind on Eigenwallet.

7. Data Retention

Order session data is inherently short-lived. Upon swap completion and session termination, the data exits active storage. We do not build historical transaction ledgers, we do not maintain records linking multiple swaps to a single user, and we cannot produce a "Bitcoin to Monero transaction history" for any individual because no such record exists in our system.

8. What We Can and Cannot Share With Authorities

Eigenwallet does not sell or share user data for commercial purposes. If we receive a legally binding order from an authorized body, our compliance is naturally constrained by what we actually possess. We can provide order session metadata (timestamps, asset pairs, blockchain addresses) for active or recently active sessions. We cannot provide names, email addresses, IP histories, or user profiles because our system never stores them.

9. Security

All traffic between your browser and our exchange is encrypted via HTTPS/TLS. Deposit addresses are never reused — every BTC → XMR order and every other swap receives a unique address generated at the time of creation. Private keys for routing wallets are managed in isolated server environments inaccessible from the public-facing application layer.

10. Age Requirement

Eigenwallet is intended for adults making independent financial decisions. Use of the platform is restricted to individuals aged 18 or older. We do not knowingly collect or process data belonging to minors.

11. Policy Changes

We may update this policy as our platform evolves. Changes take effect when published to this page. Continued use of Eigenwallet after an update constitutes acceptance of the revised terms.

12. Privacy Questions

For questions about our data architecture or privacy practices — including how we handle Bitcoin to Monero exchange data — contact us at support@eigenwallet.exchange.